Standard delivery time is 1-8 business days, depending on the shipping destination’s proximity to the Unionbay distribution center in Kent, WA. If you are in a rush to receive your order, you can select one of the faster shipping options during checkout. Unionbay offers Expedited Shipping, Guaranteed 3-Day Shipping, Guaranteed 2-Day Shipping, and Guaranteed 1-Day Shipping. Shipping costs vary depending on your selected shipping method and the total value of your order. Orders over a certain amount qualify for free ground shipping.
Unionbay accepts returns on most items within 30 days of purchase. You can use the prepaid return label included in your order, or you can choose your own shipping provider to send the item back. All returned merchandise must be in good condition, and all the original tags and packaging must still be intact.
You can get in touch with Unionbay’s customer service team by sending them an email at [email protected], or by giving them a call at 866-963-2828. Their representatives are available from Monday to Friday, 7:00 am to 2:00 pm PST. You can also follow Unionbay on Facebook, Twitter, Instagram, and Pinterest.