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Smaller items are shipped via UPS or FedEx and usually arrive within 2-4 business days. Larger items such as gym machines and workout equipment may need to be delivered via freight. Most orders shipped via freight arrive in less than a week, but in some cases, delivery may take up to 10 days. Titan Fitness ships to most locations in the US, but they do not ship to Alaska or Hawaii.
Titan Fitness accepts returns of new and undamaged items within 30 days from the date of delivery. If you would like to initiate a return, please get in touch with the Titan Fitness team so that they can provide you with detailed instructions. Only items in their original condition will qualify for a refund.
You can reach the Titan Fitness customer service team through their online contact form, or you can give them a call at 888-410-1503. Their lines are open from Monday to Friday, 7:00 am to 6:00 pm. For more information about their products, policies, and promos, you can follow Titan Fitness on Facebook, Twitter, Instagram, and Pinterest.