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Tatcha ships anywhere in the United States, including PO boxes and military addresses. Standard delivery time is 5-7 business days, but expedited shipping options are also available should you need to receive your order sooner. Orders over a certain amount may qualify for free standard shipping. Shipping fees are calculated based on your selected shipping method.
If you are not 100% happy with your purchase, you may return it within 90 days for a refund or exchange. Only unopened and gently used items may be returned. For more information about initiating a return, please get in touch with Tatcha’s customer service team.
Need help with your order? You can reach out to Tatcha’s customer service team by filling out the contact form on their website. You can also check out their help center for answers to their most frequently asked questions. For additional news and updates, follow Tatcha on Facebook, Twitter, and Instagram.