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Shiseido ships to most locations in the United States, including the US Territories. However, they do not ship to PO boxes or freight forwarders. Standard delivery time is 3-6 business days, but expedited shipping options are also available if you’re in a rush to receive your order.
If you are dissatisfied with an item you purchased from Shiseido, you may return it within 30 days from the date of receipt. Only gently used items may be returned. Contact Shiseido’s customer service team for detailed instructions on initiating a return.
If you have any questions or concerns about your purchase, you can reach Shiseido’s customer service team through the contact form on their website. You can also give them a call at 1-866-758-5966. Follow Shiseido on Facebook, Instagram, and Twitter to learn more about their products and promotions.
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