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Depending on your purchase, it may take anywhere between 1-4 weeks for your order to arrive. They ship anywhere in the US, including Hawaii, Puerto Rico, and Guam. They also ship to PO boxes and APO/FPO addresses. If you live near their NYC showroom, you can pick up your order there. You can track the status of your order by logging in to your account and heading to the Order History page.
Creating custom shirts can be tricky, and things don’t always go perfectly on your first try. But don’t worry! Proper Cloth has a Perfect Fit Guarantee. If you are not 100% happy with the fit of your custom clothing, the Proper Cloth team can remake or alter it for free. Alteration requests must be made within 90 days from the date of receipt.