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MTD Parts ships anywhere in the contiguous United States. They are unable to ship to Hawaii, Alaska, and US Territories. Most orders arrive within 3-5 business days, but expedited shipping options are available should you need to receive your order sooner. Orders over a certain total may qualify for free standard shipping.
Incorrect parts may be returned 90 days from the date of delivery, while equipment orders may be returned within 14 days from the delivery date. All returned items must be new and unused. For more information, contact MTD Parts’ customer service team.
For any questions or concerns, you can get in touch with MTD’s customer service team by phone at 1-800-269-6215. Their lines are open from Monday to Friday, 8:30 am to 5:00 pm ET.