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The standard delivery time for orders is 5-10 business days. If you would like a faster delivery time, Kidpik Basics also offers expedited and rush shipping. Shipping costs are fixed, depending on your selected shipping method. If your order is above a certain amount, you may qualify for free shipping. If your order qualifies, free shipping will appear as an option during checkout.
If you would like to return an item you purchased from Kidpik Basics, you can return it within 21 days to get a full refund. Refunds can only be credited to the original mode of payment. Shipping costs are not refundable. To return an item, contact customer service to ask for a prepaid shipping label. Please note that Kidpik Basics will deduct the cost of the label from your refund. You may also choose your own shipping method. However, Kidpik suggests you use a trackable service to ensure the delivery of your return package.