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Shipping fees and delivery timeframes vary based on your total order amount, exact shipping address, and selected shipping method. If you would like to track your order, you can head to the Order Status page on J&P Cycles’ website. Once there, you can log in to your J&P Cycles account, or you can enter your order number in the field provided.
J&P Cycles accepts returns within 120 days from the date of purchase. All returned merchandise must be unused and in new condition. There should be no signs of damage and wear. Contact J&P Cycles to learn more about their return process and policy.
You can reach the J&P Cycles team through their online inquiry form, or via live chat. You can also give them a call at 1-800-318-4823 from Monday to Friday, 8:00 am to 10:00 pm PST. They are also open on weekends from 9:00 am to 7:00 pm PST. For more updates, follow J&P Cycles on Facebook, Instagram, Twitter, and YouTube.