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Firmoo ships to most locations in the United States. They also ship internationally. Processing times vary depending on lens complexity, but non-prescription glasses are generally processed and shipped within 1-2 business days. Most US orders are delivered within 6-14 business days from the date of shipment.
If you are not completely satisfied with your order from Firmoo, you may return it within 30 days from the date of receipt. For more information on initiating a return, you can get in touch with Firmoo’s customer service team.
For any questions about your order, you can give Firmoo’s customer service team a call at 1-855-487-6006. You can also reach them via email or through the live chat widget on their website.
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