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Famous Footwear Shopping Guide

Find the Footwear You Need for Any Occasion

Are you looking for a new pair of shoes? That’s what you’ll find at Famous Footwear. It’s no surprise since “footwear” is the company’s name. The sizeable inventory available in the online Famous Footwear is a pleasant shock. Famous Footwear also has more than 1,000 stores. In-store and online you can find a diverse selection of more than 100 name brands. It’s the place to shop for any and all your shoe needs. Both online and in one of the company’s brick-and-mortar stores, you’ll find shoes for men, women, and kids. Plus, find a variety of accessories to add some style. Find athletic brands like Nike and Adidas to casual styles such as Sperry and Steve Madden. Famous Footwear is the place to visit if you need a new pair of shoes.

Score Shoes at Great Prices

What has made Famous Footwear a lasting name in the retail industry? Not only their dedication to providing shoppers with a wealth of options, but also its reasonable prices. The company was created with savings in mind. Every product offered in-store and online is priced lower than the manufacturer’s suggested price. First founded in 1960, this new model was trendsetting when Famous Footwear opened its doors. Famous Footwear has inspired the creation of discount retailers throughout the United States. Famous Footwear offers shoppers more ways to save with its always-available sale section online and in stores. Coupons, special seasonal sales, and even free shipping are always promoted at the top of the company’s website. If you are a real smart shopper, just visit this Famous Footwear page for the latest coupons.

Become a Rewards Member and Stack Savings

Of all the ways to save at Famous Footwear, perhaps the biggest steals can be found through the retailer’s rewards program. Membership is free but has two levels. Choose either the Standard or Gold membership. Upon joining, members immediately get $10 off and begin earning rewards and points as they shop. Members have access to special events, limited-run sales, and even a special email newsletter. Those who spend $200 or more within 12 months are upgraded to the Gold membership, which comes with even more benefits including:

  • 50 percent more points earned with each purchase (1.5 points for every dollar spent)
  • Access to Gold-only sales and in-store events
  • Free shipping for online orders
  • $10 off on both birthdays and the annual Gold anniversary
  • Access to exclusive flash sales

No matter your rewards level, customers continue to earn perks as they shop. Every 100 points can be redeemed for a $5 gift certificate. You can stack your points discounts on top of ongoing sales and events to save even more.

Connect With Social Media

If you want to stay close to the latest news regarding Famous Footwear, it’s easy to interact with the company via Facebook and Twitter. Customers can show off their recent purchases or favorite shoes with the hashtag #ofsofamous. The company’s social media team will feature those posts on the Famous Footwear accounts. Famous Footwear also shares recently released shoes for the whole family and images of models wearing the latest styles. For even more images and advertisements of the latest footwear fashion, you can visit the Famous Footwear YouTube page. Here, you can view commercials, watch reviews of different footwear, and even check out different brands the company links to.

Famous Footwear Customer Service

It’s also easy to get in touch with Famous Footwear representatives if you need help, have questions, or just need more info. Leave a post on their Facebook page or tweet @FamousFootwear to get answers. Social Media customer service reps are available Mondays through Fridays from 8:30 AM to 5 PM (CST). You can also visit their contact page or call 1-888-869-1053. Are you ready to shop? Grab a Famous Footwear coupon from this page and save on your next order.

Famous Footwear Shipping Policy

The speed at which your order arrives at your door depends both on the shipping method you choose during checkout and where you live. Different methods use different carriers: standard shipping relies on FedEx or FedEx SmartPost, while expedited orders use FedEx only. Standard shipping, which is free for Gold Rewards members and with certain discounts, typically results in orders arriving within 4-7 business days (not including processing time). If you choose to pay a bit more for expedited shipping, you’ll pick whether your order arrives in two days or overnight. Watch the Famous Footwear site, and you might be able to save a bit on shipping fees by spending a certain amount or purchasing a certain number of pairs of shoes.

Famous Footwear Return Policy

If you discover that your fantastic shoes purchased from Famous Footwear aren’t exactly what you’d hoped when they arrive at your door, you can always send them back. Famous Footwear wants every customer to be fully satisfied with his or her purchase – and if this isn’t the case, you can initiate a return. Items that haven’t been worn can be returned either directly to a Famous Footwear store near you or via mail. If returned within 60 days of purchase, you’ll receive a full refund minus any shipping fees. Make sure that, whichever method you choose, you keep your original receipt (or confirmation email if you ordered online); you’ll need this to get your return started. Once your return is processed, it can take up to 10 business days to see the cash reappear on your credit card or debit card. You can also choose to exchange your items for other shoes if you’d like. Exchanges are done in-store, so simply take your unwanted shoes straight to your nearest Famous Footwear.

Famous Footwear Contact Information

Shopping for shoes can come with questions about fit, sizing, and different styles. Do you have a question you need to be answered? You can reach out to the Famous Footwear customer service team in a few ways. First, try giving the representatives a call at 1-888-869-1053 anytime. Or, you can start a live chat while you shop online via the “contact us” page on the Famous Footwear site. You can also shoot the team an email right on the company’s website, or visit the FAQs and see if your question has already been answered.