Your shipping time frame will vary depending on your order. If you get a standard item already in stock, it will ship within 1 to 3 business days. However, please allow 9 to 12 weeks if you order a custom rug and 4 to 6 weeks for wallpaper. You will receive a confirmation email with a tracking link so that you can monitor your parcel’s movement.
Cold Picnic is a small business, so they can’t accommodate refunds at the moment. But they do offer store credit for most of their items. You can check if your items are eligible for store credit on the help webpage. To avoid shopping mishaps, please get in touch with them at [email protected] to know more about a product.