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25% off Your First Order

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City Chic Shopping Guide

The Global Destination for Plus-Size Fashion

Bold, glam, sexy, and above all else chic. These are the words that define City Chic, a unique retail brand with a focus on redefining fashion for women around the world. City Chic serves women who want to take their style to new levels. Shoppers who fit into a particular niche, especially a size-specific one, often struggle to find clothes. It’s more difficult to find clothes that are fashionable, well-fitted, and high quality. City Chic aims to solve your clothing woes.

Devoted to plus-size customers, City Chic offers incredible fashion designed for sizes 14 and beyond. Step inside one of the City Chic locations or shop online. You’ll find an entire inventory of products selected just for you and your size. City Chic promises its female customers that there’s no need to fit in. Instead, City Chic will help you stand out with crafted clothes designed to fit bodies of all shapes. It’s a one-stop shop for all your fashion needs. Find everyday items like denim, special occasion outfits, lingerie, swimwear, and more.

Where to Find City Chic Around the World

City Chic is a retailer with both attitude and passion. Every one of the brick-and-mortar stores is created to offer an exciting and inviting experience. As the company describes its stores, they’re a “destination, a place you can have a bit of fun” all while finding your new favorite fashions. Based in Australia and New Zealand, City Chic began growing in 2006 from six stores to over 100. Over time, the brand expanded into South Africa and America. City Chi is also always increasing the online inventory so shoppers can shop anytime.

If you’re a U.S. resident, you can check out City Chic in person at one of the shop’s California locations. Find stores in Culver City, Brea, Tyler, Mission Valley, or Glendale. You can also catch some of City Chic’s high-quality styles at a Nordstrom near you. Visit the City Chic store list that allows you to find the shop’s products close to home.

High Quality without High Prices

City Chic works to create garments that flatter, cover, and fit. The quality of its clothing doesn’t come with overwhelming prices. In fact, City Chic offers discounts on its inventory regularly. Customers can always find deals and discounts on products in the sale section of the company’s website. There, shoppers will also find discounts on top of the reduced-price apparel like buy one, get one free offer. Regular customers also love City Chic’s exclusives. These are a unique selection of clothing available only online for CC shoppers. Another great way to save is to join the company’s loyalty program, City Chic Nation. Members receive a $25 sign up voucher and a special discount on their birthday. Plus, get early access to sales, and even members-only sale events. For even more great savings, grab a coupon from this page before you shop.

Connect With City Chic On Social Media

The City Chic presence on social media is a fantastic way for shoppers to learn about style and new products. If you love City Chic, you’ll love pinning great looks on Pinterest. On the City Chic Instagram, you’ll find images of models wearing the latest releases. Customers can see clothing in action, and find inspiration for styling different pieces. On Twitter, City Chic posts advertisements of upcoming sales. Even find new employment opportunities both in stores around the world and at the company’s headquarters. At the City Chic Facebook page, customers can interact with the customer service. You’ll also be the first to know about upcoming sales and online promotions. Now that you know everything about City Chic, it’s time to get shopping. Find the latest City Chic coupons listed above thanks to our awesome coupon experts here at Dealhack.

Contacting Customer Service

If you need to have a few questions answered, or have a problem with products you ordered, reach out to the City Chic customer service team. You can send them an email while you shop right on the “contact us” page of the website. While on that page, you can also browse helpful answers to frequently asked questions posted by City Chic itself. Can’t find the solution you need? Fill out the customer service inquiry form on that same contact page, and a representative will be in touch with you within 72 hours.

Remember that City Chic is based in Australia, so the difference in time zones may take a bit of extra time for replies. If you need a quick answer, you can give the company a call at 1-866-299-8146 if you’re a U.S. or Canadian customer. This hotline is open Monday through Friday, from 8 AM to 5 PM (EST) every week.

City Chic Shipping Policy

When you place an order via the City Chic website, it ships for free. The shipping discount is automatically applied as you add items to your cart. Typically, orders take 24 hours (one business day) to process and then are shipped out that day or the following day. During certain busy seasons, such as the holidays, orders may take a few extra days to process and ship. City Chic only ships orders on business days, Mondays through Fridays, and doesn’t work on any Federal holidays. However, if you’d like to speed up your order, you can choose an express shipping method for a fee. Standard, or free, orders typically arrive within five to ten days; Express orders arrived within three to seven days, and City Chic doesn’t guarantee that any “two-day” shipping options will arrive any sooner than three days.

City Chic Return Policy

Another advantage of shopping at City Chic is the free return policy. All U.S. customers are able to return items without paying a return shipping fee. International customers in different locations will have to front the cost of sending unwanted items back to the City Chic offices. In order to initiate a return, U.S. customers will find a prepaid USPS shipping label included in their order. Items that need to be returned can be packed up and shipped to City Chic – only items that are purchased through outlet sales cannot be returned. Customers have 30 days from the date of purchase to make a return of unworn and unwashed material, with original tags attached. Returns can take up to 10 business days to appear on your credit card or PayPal account.


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