- If you are a dealer, a mechanic, or just someone who likes to fix cars, Buy Auto Parts offers discounts for regular buyers. Just call them at 1-888-907-7225, and they will set you up with an installer’s account. You will start getting discounts after your first regular priced purchase.
- Buy Auto Parts has a Price Match Guarantee program. If you find the exact same item on another website at a lower price, they can match that price. To check if an item qualifies for price matching, check their website for guidelines.
- Buy Auto Parts has a Guaranteed Exact Fit Promise. If you encounter any problems with the parts you ordered, they will cover round-trip shipping.
- Sign up for their email newsletter to receive exclusive email offers and limited-time discounts.
Standard delivery time is 1-5 business days via ground shipping. But if you need to get your parts right away, overnight shipping is available for all items. They also ship internationally via DHL. When you shop at the Buy Auto Parts website, shipping on orders over $99 is always free.
Returning items you bought from Buy Auto Parts is quick and simple. You just need to fill out the return form on their website. Once the return shipment arrives at their warehouse, it will take up to 8 business days before you receive your refund. Items that have already been installed can no longer be returned, but they do offer a one-year warranty on all parts. If the part you received doesn’t work, they can send you a replacement.
If you have any sales inquiries or questions about your order, you can reach Buy Auto Parts at the following numbers: 1-800-241-0122 (Sales) and 1-800-241-3197 (Customer Support). They have a designated line for Spanish-speaking customers at 1-888-922-7723. They also offer online chat support through their website. Follow them on Facebook, Twitter, and Instagram for more updates.
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