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All BrainMD products ship from Southern California and are available in different shipping options. If you order above $75, you will be qualified for free first-class shipping. However, this free shipping option does not apply to Alaska, Hawaii, American Samoa, Guam, U.S. Virgin Islands, Northern Mariana Islands, and Puerto Rico. On the other hand, free auto-delivery is available for other US orders regardless of the total value. You can expect your package to reach your doorstep within 5-10 business days.
Please keep your items unopened if you wish to make a return. Also, you must arrange a request within 60 days of the purchase date for a full refund. You can start the process by contacting customer support and requesting an RMA. Once your items are inspected and approved, BrainMD will process your refund.
If you have any questions for BrainMD, don’t hesitate to reach them at 888-850-5287 or [email protected]. You can also leave feedback on their online contact form. For news, updates, or health advice, follow BrainMD on their socials. They are available on Facebook, Instagram, and TikTok.
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