For larger pieces of furniture, Arhaus offers white glove delivery to most US addresses, including Alaska, Hawaii, and US Territories. For smaller items such as decor pieces, rugs, and lighting, Arhaus uses FedEx or UPS. Shipping fees vary depending on your order total, selected shipping method, and exact shipping destination. Certain items may qualify for free standard shipping.
If you are not completely satisfied with your purchase, you may return it for a refund or exchange. Furniture and rugs may be returned within 14 days, while non-furniture items may be returned within 30 days. Certain items may require a restocking fee. Clearance items are considered final sale and may not be returned. For more information, contact the Arhaus customer service team.
If you have any questions or concerns about your order, the best way to reach Arhaus is by calling their customer support team at 866-427-4287. You can also get in touch with them via email. For additional updates about their latest products and promotions, you can connect with Arhaus on Facebook, Instagram, Pinterest, and Twitter.