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Weleda ships to most locations in the United States, including PO boxes and APO/FPO addresses. All orders are shipped via UPS or USPS. Most orders arrive within 3-9 business days, but exact shipping times depend on the exact shipping destination.
Weleda has a 45-Day Satisfaction Guarantee. If you are not completely satisfied with your Weleda purchase, you may request a refund or exchange within 45 days from the date of purchase. If you are interested in initiating a return, the first step is getting in touch with Weleda’s customer service team.
Need help with your order? You can reach Weleda’s customer service team by phone at 1-800-241-1030 from Monday to Friday, 10:00 am to 4:00 pm. You can also contact them via email or through their online contact form. For additional news and updates, follow the Weleda team on Facebook, Twitter, Instagram, and YouTube.