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The Apartment has partnered with DHL and UPS for fast and reliable shipping. The shipping fee and delivery time will vary depending on your shipping method and location. All orders are processed Monday to Friday and sent for dispatch after payment. If you want to track your package’s whereabouts, you can use the DHL and UPS tracker. If you receive a visibly damaged package, please do not accept it and leave it to the courier.
If your order did not meet your expectations, notify customer support within 14 days of delivery. But please keep your items unworn, unused, and in their original condition. You can arrange a return by dropping a message at [email protected] and providing the reason for the return and your order details. You can expect your refund within 14 working days after your items have been inspected and approved.