- Starfire Direct offers special financing via Bread to help customers who can’t afford to pay for their purchase in one go. Through Starfire Direct’s 0% APR Financing, you can split your purchase into 6, 12, or 24 easy payments. The application process only takes seconds. All you need to do is enter your information during checkout and you will get a decision instantly.
- If you’re interested in checking out Starfire Direct’s products in person, you can visit their showroom located in Temecula, CA. Their showroom is open seven days a week, from 9:00 am to 5:00 pm. If you don’t live near the area, you can also take a virtual tour of their showroom.
- Starfire Direct has tons of shopping tools and resources on their website. They have a fire glass calculator to help you determine how much you’ll need for your project, a wish list where you can keep your bookmarked products, and a blog where you can read articles written by the experts.
- If you’re looking for a professional to help you install your new fire pit, you can check out the Find a Pro page at Starfire Direct. Enter your address in the search field and you will get a list of recommended professionals near you.
- Check out Starfire Direct’s inspiration page for décor tips, design ideas, and how-to videos to transform your home into the house of your dreams.
Starfire Direct provides free shipping on all orders that reach a particular amount. If your order doesn’t meet that amount, you will pay a flat rate for shipping. Most ground orders are shipped via FedEx, UPS, and USPS. If you are ordering a large and heavy item, it may need to be delivered via freight. Starfire Direct offers curbside delivery of large and heavy items.
If you are not completely happy with a product you bought from Starfire Direct, you can return it within 30 days of delivery provided that the product is unused, unopened, and in its original packaging. If you would like to return something, you need to contact Starfire Direct’s customer service team and request authorization.