Simpli Home offers free shipping on every order when shipping in the contiguous U.S. For Alaska and Hawaii, P.O. Box, or APO/FPO/DPO, there’s a minimal standard shipping charge. They currently don’t ship to Canada.
The standard shipping method is ground shipping. You’ll receive your tracking number when your purchase leaves the warehouse.
If you are not happy with your order, you can return the new and unopened product with a restocking fee within 30 days after the date of your purchase. The item must be in mint condition and not altered in any way. Include the original sales receipt when returning the product.
Large items such as bathroom vanities and furniture sets are eligible for a call tag. Someone will come to your house and pick up the item. It should be in its original packaging; otherwise, it won’t qualify for a return and refund.
You can not return and refund clearance and assembled products.
You can call Simpli Home’s customer service at 1-866-518-0120. The line is available from Mondays to Fridays, 9:00 am to 6:00 pm EST.
For a faster response, you can send them an email at [email protected], and they will respond within 24 business hours.