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Free standard shipping is available when you spend a minimum of $50 on their website. Otherwise, you will be charged a flat shipping rate. Standard delivery takes 4 to 5 business days after your order has been processed and shipped. Rael’s official store only delivers to all residential addresses within the United States.
You can return or exchange most Rael products within 30 days of receiving them. If you purchased a set, pack, or bundle, you must return them together to qualify for a refund. Products bought from a Rael authorized retailer must also be returned or exchanged there. Contact customer support if your order was damaged during delivery to process a replacement.
Do you have any questions or concerns about your purchase? Connect with Rael customer support via live chat on their website. You may also email [email protected] or fill out this contact form. Follow Rael on Facebook, Instagram, TikTok, and YouTube for social media updates.
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