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Managed Hosting

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Craft CMS

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What Is The Shipping Policy For Nexcess?

You can choose between monthly or yearly billing when you sign up for a subscription. The time it takes for your service to complete depends on the size of the solution and other processes involved. Shared solutions are smaller and are usually fulfilled almost immediately, while dedicated solutions are more complex and take up to 24 hours. Website migrations also contribute to the total waiting time.

What Is The Return Policy For Nexcess?

You can request a refund no later than 30 days from the start of your payment or subscription. Contact their billing team via chat, email, or phone to file a request. The refund will reflect on your original payment method within 7 to 10 business days.

What Is The Contact Info For Nexcess?

Use the live chat feature on their website to connect with a customer service representative. You can also email [email protected] or call 1-866-639-2377. Their support team is available 24/7. For billing and refund concerns, email [email protected] and expect a response between 8 am to 4 pm EST every Monday to Friday.

The insider shopping tips on this page were written by Theresa Bautista, one of our resident online shopping experts. Do you have a shopping tip or deal to share? Send Theresa an email at [email protected] and let her know the details.