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Melissa & Doug Shipping Policy

Melissa and Doug ships their products to most locations within the United States, including Alaska, Hawaii, Puerto Rico, PO Boxes, and APO/FPO addresses. Orders usually arrive within 3-7 business days, but orders to remote locations may take longer to arrive. Shipping costs are determined by your order’s total value and exact shipping address.

Melissa & Doug Return Policy

If you are not 100% happy with the product you receive from Melissa and Doug, you may return it within 90 days. All returned merchandise must be unused and in new condition. All original packaging must be intact. If you would like to return an item, start by getting in touch with Melissa and Doug’s customer service team to get return authorization.

Melissa & Doug Contact Information

You can reach Melissa and Doug’s customer service team by phone at 1-800-718-5365, or through the contact form on their website. You can also connect with them on Facebook, Twitter, Pinterest, and Instagram.