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What To Expect When Shopping At LifeProof

Keep Your Devices Safe

Have you ever watched your phone fall from your hands onto hard concrete? Maybe you have dropped your device in a pool or even a toilet? Perhaps you’ve even smashed your screen from a simple fall? Chances are you’ve wished for a case that could have prevented such horrible damage. That’s why LifeProof exists, and that’s precisely the kind of case the company sells.

LifeProof was founded just a few years ago as smartphones, and other smart devices became increasingly prevalent. LifeProof promises to keep your devices of all kinds safe from life’s little and big mishaps. Adrenaline is also at the heart of what LifeProof sells. The company partners with athletes and risk-takers to prove how capable its products are. The company’s goal is to set you free from worrying if your phone or tablet can survive. Instead, you should be more worried about facing all that life throws at you with no fear.

Water, Dirt, Snow, and Even Drop Proof

Every product that LifeProof offers is a protective case for one or some of your smart devices. Every single one of those products is ensured to be waterproof, dirt proof, snow proof, and drop proof. The cases are designed to keep your tech items functioning even when the worst occurs. A LifeProof case means your smartphone or other device is submersible up to 6.6 feet for up to one hour. It’s also sealed from dirt and dust while enclosed. It protects against dampness, snow, or ice and able to survive drops of 6.6 feet.

What makes LifeProof cases so special is that every case is water tested to ensure it meets company warranty standards. The cases are placed on devices and submerged to make sure no leaks pop up. LifeProof creates cases by following the U.S. Military standard for drop and shock protection. This means that your device can withstand daily drops, bumps, tosses, and even surprise fumbles.

Connect with LifeProof on Social Media

Do you want to see videos of LifeProof cases in action? You’re going to love the company’s YouTube page. Discover collaborations with all kinds of pro athletes and customers who love getting outdoors. Even find LifeProof customers using their phones underwater. You can watch playlists and see what happens when LifeProof cases meet all kinds of messy situations. Want to see even more people drop, surf with, or even snowboard with their LifeProof protected devices? Visit the company’s Facebook page. You can watch more videos as well as discover any ongoing sales and discount codes. On the LifeProof

On the LifeProof Twitter page, you’ll see images of people using their devices. View LifeProof cases in crazy situations like while surfing or swimming in the ocean. The last place you’ll want to check out is LifeProof’s Instagram account. On Instagram, you’ll notice the images are pretty similar to Twitter and Facebook. The brand uses the same posts as its Facebook page to attract customers’ attention.

LifeProof’s Customer Service Has The Answers

Getting in touch with LifeProof and its team members is quite easy. Visit the FAQ page where questions have already been answered by the customer service team. You can also send an email through the form available on the company website. Lastly, you can call to 1-888-533-0735.

Use one of these methods to get in touch with the team and you’ll get a quick reply. However, most customer inquiries are about the company’s warranty policy. LifeProof guarantees its products for one full year from the date of purchase. You can file a warranty claim should anything happen to your case or, even worse, your device while using the case normally. So, if you need to file a warranty claim, just visit the warranty page online to get things started without having to send an email or pick up your phone. All warranty claims should get a confirmation email within 20 minutes of being submitted.

What Is The Shipping Policy For LifeProof?

Once you order your favorite style of LifeProof case, your order will begin processing. Typically, it takes just 72 hours – three business days – for an order to complete processing and be sent out for shipment. Often, orders ship out even faster if everything is in stock and already prepared to arrive at the customer’s door. LifeProof ships all orders out of Colorado via FedEx or FedEx SmartPost. Standard shipping is the only option available to customers, and it can come with a fee unless LifeProof is running a shipping promotion. Standard shipping takes eight to 13 business days to complete, or 17 to 21 days for those living in Alaska, Hawaii, or one of the U.S. territories. Sunday is the only day of the week that LifeProof doesn’t process or ship orders.

What Is The Return Policy For LifeProof?

Thanks to the all-inclusive LifeProof one-year warranty on all cases for all devices, customers can return items easily. As soon as your items arrive at your door, your 30-Day Satisfaction Guarantee period begins. This means you have a month to return any of your purchased products for a full refund. That’s it – if you have problems beyond that 30-day period, you’ll need to fill out a warranty form to ensure you get the help or replacement product necessary to make your case as strong and as protective as it’s meant to be.

The insider shopping tips on this page were researched and written by Emma Lewis, one of our resident online shopping experts. Do you have a shopping tip or deal to share? Send Emma an email at [email protected] and let her know the details.