Kneipp offers flat rate shipping on all orders. They ship to most locations in the United States, but they do not ship to Hawaii or Puerto Rico. All items are shipped from Kneipp’s distribution center located in New Jersey.
If for any reason you are not 100% happy with your purchase, you may return any item within 30 days get a full refund. Sets may only be returned as a whole with all individual products included. For more detailed information about Kneipp’s return process, you can get in touch with their customer support team.
Should you have any questions or concerns about your order, you can get in touch with Kneipp’s customer support team by sending them an email. They aim to respond to all inquiries within 24 to 48 hours. You can also connect with them on Facebook, Twitter, and Instagram for additional news and updates.