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Industry West has a trade program open to architects, interior designers, and other industry professionals.
Orders of in-stock items are usually delivered within 7-10 business days, while backordered items have a lead time of approximately 16 weeks. Smaller items are shipped via USPS or UPS, while larger items are shipped by freight. Shipping fees are calculated based on order total.
Industry West accepts returns as long as any issues are reported within 14 days from the date of receipt. All returned merchandise must be in their original condition. For more information, contact Industry West’s customer service team.