Free standard shipping is available to all addresses in the United States when you spend the minimum required amount. Paid express shipping can be selected during checkout, and your order will be shipped on the same day if you placed it before 2 pm EST. You need a signature to accept orders that cost $200 and above. You could send your order to a PO Box if you choose a USPS shipping method during checkout. All products ordered from Higher Standards will be shipped in discreet packaging.
You can return most products within 30 days of receiving them. New products must be returned in their original, unopened condition to be eligible for a full refund. Used products can be refunded as long as they are in original condition, but multiple returns of used products in a year will be charged a restocking fee. All shipping fees are non-refundable. Products with manufacturing defects can be replaced for free within the 30-day window. If your order was damaged during delivery or has missing items, you must report it within 72 hours to arrange a refund or replacement. Contact the Higher Standards customer support team to request a Return Authorization number for all product refunds, exchanges, or replacements.