Gemvara offers free express shipping to customers located in the US and Canada. They also ship to APO/FPO addresses. Shipping costs for orders shipped internationally are calculated based on the delivery destination. If you would like to ship an item to a PO Box address, you would need to place your order over the phone with one of Gemvara’s jewelry consultants.
All Gemvara purchases are covered by their 101 Day Satisfaction Guarantee. During this timeframe, they offer one free resize. If you would like to return an item, you can do so within 101 days of delivery for a full refund. Unless you are returning a damaged or defective item, you are expected to shoulder the return shipping costs. To return an item, contact one of Gemvara’s jewelry consultants via phone or email for further instructions.