You may typically turn to other big box or prominent online retailers when you’re looking to find an item at a low price – but if you haven’t visited GearBest yet, you’re missing out on the lowest prices you’ll find almost anywhere online. As the self-professed “favorite gadget and tech store” worldwide, GearBest offers the widest selection of electronics, accessories, and even home and garden products at uniquely low prices. A China-based company, GearBest has access to prominent electronics manufacturers’ warehouses, which means they offer customers around the world deals that can only be scored via their website. Whether you’re in need of a new smartphone, a tablet, or are looking for some awesome survival gear for your next trip, GearBest probably has it. With such an extensive selection of products, it’s easy to spend hours searching through all of the company’s online categories – and the catalog grows every day.

Don’t Miss GearBest’s Sales and Limited-Time Events

What makes GearBest stand out is that the shop focuses primarily on tech and electronics. Unlike other electronics retailers, customers don’t pay full price at GearBest. Instead, the online store offers many ways to narrow down your product searches and find items at incredible prices. Check out the site’s seasonal sales, always advertised on the home page, to save as much as 70 percent on tech that’s going out of style. Stop by GearBest during one of these sales, and you can even find additional offers on the site such as buy one device, get another free. Additionally, you can visit the dedicated “Deals” tab at the top of the site’s homepage. There, you’ll find every product on sale offered by GearBest, and you can sort through the options by price, discount, or item type. Finally, perhaps the best way to score excellent deals is by visiting theDollar Deals Zone – a section of GearBest inventory that’s all 99 cents or less.

Discover New Sales via Social Media

Want to know when the latest gadgets hit the GearBest website? You can find out ASAP if you’re following the company on its various social media profiles. On Facebook, GearBest promotes and advertises its newest products, hottest sales, and deepest discounts on individual products. Similar posts appear over on the GearBest Twitter account. On both of these accounts, the company shares daily deals, updates regarding sales, and the lowest prices on popular in-stock items. Can’t decide which device is best for you and your needs? Head over to the GearBest YouTube page, where you can watch videos that share product specs and comparisons. These videos are the perfect way to see the details of pricey items up close before buying and even to catch reviews from GearBest users. You can also check out some product images viaInstagram, where GearBest posts pictures of different gadgets and the same sale announcements you’ll find on Facebook and Twitter.

How to Contact GearBest’s Customer Service

Although there are drawbacks to GearBest’s slow shipping and flash-like deals, there’s little lacking in the company’s customer service department. The shop prides itself on providing always-available service for any problem, no matter how urgent or minor. Every product comes with a warranty of some kind, whether it’s the standard 45-day money back guarantee or one-year repair and replacement policy. When you have a problem that needs solving, you can reach out to GearBest’s customer service team in one of four ways:

Start a live chat with a representative right on the website’s support page.
Give the 24/7 help hotline a call at 1-899-138-0318.
Visit the company’s Noticeboard, where GearBest posts updates and troubleshooting fixes for many of its products.
Open a support ticket, and a representative will contact you within 24 hours.

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GearBest Shopping Tips

Don’t shop GearBest for last-minute gifts or urgently-needed products. The company tends to ship orders out at a very slow rate – and once the items ship, they need to make their way through customs once they reach your home country. Expect your order to take a month, minimum, to arrive at your door.
Get the GearBest app for iOS andAndroid to access app-exclusive discounts and pocket-sized deals.
Hesitation doesn’t make for a great GearBest shopping experience. Because the deals found at GearBest are atypical, products can disappear within seconds. If there’s an item you’ve got your eye on, make sure to check its price every day. Sales fluctuate dramatically on this site, so what’s 99 cents today may be $20 tomorrow.
Take advantage of the company’s excellent customer protection policies. Your order is guaranteed to meet your expectations, or you can return the items for a full refund within 45 days – no questions asked.
If a problem pops up on your GearBest device, don’t take it to your local repair spot. Instead, head right back to the GearBest website, where you can open a support ticket. Most of the store’s inventory comes with a repair policy for up to one year, allowing you to get free troubleshooting and repairs.

GearBest Shipping Policy

When you make a purchase via the GearBest website, your order will ship to you as soon as possible – but, depending on the manufacturer’s speed ASAP could mean as long as six weeks from your order date. Every order is sent directly from China once GearBest receives the product, and can be delivered to any address worldwide. There are three options when selecting a shipping method: flat rate shipping, which packs your goods into one box for one low price; standard shipping, which allows your orders to ship quickly as soon as they’re ready; and expedited shipping, which gets your items to you within two or three days (once they arrive at GearBest).

GearBest Return Policy

Before you buy anything at GearBest, it’s a smart idea to check out the many different warranty and return policies listed on the company’s website. Depending on the type of device or gadget you’ve purchased, the returns process and warranty may change how you need to go about solving a problem or replacing an item. Typically, GearBest products are covered by a one-year warranty that begins from the purchase date. During that year, your items can be repaired and replaced for free. Simply reach out to customer service, let them know how your product has become faulty, and they’ll help you send the items back to GearBest. However, if your devices and gadgets arrive faulty from the start – or you simply don’t want what you ordered when it arrives – you can initiate a return and refund for store credit or your original payment method. Contact customer service, who will get the return and refund process started within 24 hours. If you select store credit for your refund, you’ll be able to use your credit within 48 hours; if you’ve chosen a credit card or PayPal refund, it may take up to 14 business days for the money to return to your account.