You can have your purchase shipped directly to your home or office, or you can schedule pick up at a Francesca’s boutique near you. Shipping fees are calculated based on your chosen shipping method and exact shipping address.
To qualify for a refund, you have 21 days to return your purchase. Items returned beyond 21 days but within 90 days may still be returned for store credit. Swimwear, intimates, gift cards, and items marked final sale are not eligible for return.
If you have any questions, you can reach Francesca’s customer service team through their online inquiry form. You can also give them a call at 1-800-980-1180 from Monday to Saturday, 7:00 am to 7:00 pm CST, and Sunday, 8:30 am to 5:00 pm CST. For more information on their products and promos, follow Francesca’s on Pinterest, Twitter, Instagram, and Facebook.