EzyDog typically processes orders within 24 hours from Monday to Friday. However, customized items may take longer. The good news is that you will get free shipping when you spend $49 or more. A shipping fee of $5.95 will apply for other orders below that threshold. Are you in a hurry? Don’t worry. You can always upgrade to a faster shipping method for an additional cost.
If your order did not meet your expectations, feel free to request a return or exchange within 60 days. But make sure that your items are free of hair or dirt before you arrange a return. You can mail your items back to the address written on their return policy.
EzyDog would be happy to answer your questions. You can drop them a message on their online contact form if you have any concerns. Their lines are open from Monday to Friday, 9:00 am to 4:00 pm PST. You can also connect with them on Instagram, Facebook, and Pinterest. Feel free to follow them for heartwarming pet content.