ePackage Supply ships its orders to the United States and military post office boxes. They ship their orders to international destinations, too. But, please note that you might have to pay import taxes for your international orders. Processing time is usually 1 – 2 business days. Domestic orders will arrive within 5 business days, depending on the country. For exact shipping time by the state, check the shipping policy on their website. Transit time for international orders is 5 – 10 business days. Business Shipping is available for all orders weighing 140 lbs or less. If your order weights 140 lbs or more, someone from Customer Service Team will reach out to you. They’ll quote the shipping costs, as well as the transit time of your order.
You can return your order within 7 days from the day of delivery. You can return your order only for manufacturer defects or shipping damage. Customers outside of the contiguous U. S. will have to pay shipping costs when returning the order. For more information, visit the return policy on their website.
You can contact ePackage Supply Customer Service Team by phone at 1-888-631-0888. Or you can send them an email at [email protected]. For all questions and comments, you can use a contact form on their website. They also have a Facebook page you might want to check. Follow them for all the latest updates about their products.