All Dunali items are made-to-order – they are made out of love. So, please allow 5-10 working days for your custom orders to get shipped. On the other hand, Dumali can ship its standard designs as fast as 24 hours. Dunali offers 2 shipping methods, standard and expedited. Of course, your shipping fee will depend on your selected delivery method. You can also get free delivery if you spend above a certain amount. You can get more information on their delivery and shipping page.
If there are any problems with the quality, feel free to request a return or exchange. However, please keep in mind that personalized pieces such as engravings, wrong ring sizes, and items on final sale are not eligible for return. Please refer to their return policy for more details.
Dunali would love to hear from you. If you have any questions, feel free to contact them by filling out this online contact form. You can also drop them a message at [email protected] or give them a call at +86-0512-89579986. Do you want to connect with Dunali? Don’t hesitate to follow them on Facebook, Instagram, and Pinterest to see more of their designs.