Caseco ships all across the US, including Alaska, Hawaii, Puerto Rico, and Guam – if you order a total of 50% or more, your delivery fee is free. Other orders below that amount will cost a flat shipping fee of $5. You can expect to receive your goodies within 5-7 business days. If you feel restless about your parcel, you can monitor your package’s whereabouts using the tracking information in your confirmation email.
Caseco believes in 100% customer satisfaction. It’s either you love it or get your money back. Their return policy lets you request a refund within 30 days of your purchase date. However, please ensure that your items are unaltered and in their original condition. If your item has a manufacturing defect, Caseco will repair or replace it at their discretion. You can start the process by requesting an RMA or contacting customer support.
Don’t hesitate to contact customer support at 1-800-961-4767 or fill out this online contact form for any questions or concerns. They also have a FAQs page where they cover most bases. Feel free to check it out if you don’t feel like calling a customer representative. Are you a sucker for aesthetic content? If so, you will surely love Caseco’s social media channels. Follow them on Facebook, Twitter, and Instagram for more.