Barebones offer multiple shipping options from UPS ground to next-day air. Depending on your needs, you can select a method, but your order will be delivered via freight if it exceeds 150 lbs. Please allow Barebones 3 to 5 days to process your orders. You can contact customer support if you have any questions about the status of your order.
If your item is damaged upon unboxing, you have the right to make a return within 30 days of the purchase. You can initiate the process by reaching out to customer support and providing them with your order details. Once your items reach the warehouse and have undergone inspection, you can expect your refund within 3 to 5 business days. Did you purchase your items elsewhere? If so, you must contact that retailer directly to make a return.
Should you have any questions or concerns about your order, don’t hesitate to contact customer care. You can reach them at [email protected], (801) 649-3088, or their online contact form. Follow Barebones on Facebook, Instagram, and YouTube – they will supply recipes and inspiration for your next camp out.