When you place an order, your items are all custom-made, so please allow BarberNation 3-10 business days before shipping. It will depend on the process needed on your order; remember that they are ensuring to give you the highest quality possible.
Because your orders are custom-made, BarberNation will not accept any returns. However, you can request an exchange if your item is damaged upon unboxing. Please inform the BarberNation team within 3 days after receiving your order if this is the case. It is also possible to make a warranty claim if your product is defective.
BarberNation would be glad to assist you with any concerns. You can contact their team at 1-877-777-3669, [email protected], or by filling out this online contact form. Their lines are open from Monday to Friday, 10 am to 3 pm EST. Would you like to join the BarberNation community? Follow them on Facebook, Instagram, and YouTube for product reviews and their most recent releases.