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All orders placed will be ready to ship within two business days, regardless of the shipping method. Orders to the West Coast usually arrive within 3-5 business days, while orders to the East Coast usually arrive within 7-10 business days. Aden & Anais does not ship to PO boxes or APOs/FPOs.
Aden & Anais accepts returns within 30 days from the date of shipment. To qualify for a refund, all returned items must be unworn, unwashed, and in their original packaging. For more details on initiating a return, you can get in touch with Aden & Anais’ customer service team.
For all questions and concerns about your order, you can reach Aden & Anais’ customer service team by phone at 718-801-8361 from Monday to Friday, 9:00 am to 5:00 pm EST. You can also email them or use the contact form on their website. Connect with Aden & Anais on Facebook, Twitter, Instagram, and Pinterest for additional updates.