3V Gear has fixed shipping rates on all orders within the continental US. They also ship to Hawaii, Alaska, and select countries at a higher shipping cost. Free shipping is available on US orders over a certain amount. If you live outside the US, you may be required to pay for customs fees. Custom fees are not included in the shipping quote you will see during checkout. If you would like to track your order, you can do so by logging in to your 3V Gear account. They will also send you email updates to notify you about your order’s status.
If you would like to return a 3V Gear product, you can send it back within 30 days of receipt. The item must be unused and still in its original packaging. Before sending your return package, you will need to ask for a Return Authorization (RA) number. You can get an RA number by calling 3V Gear’s customer service team. As soon as they receive your return shipment, they will start processing your refund. Please note that you will be required to pay for the return shipping, except in cases of damaged or incorrect items.