23andMe Coupons & Deals
→ Top-rated 23andMe coupons and 2 discount offers on February 24, 2024
Save with 2 coupons.
35% off Health + Ancestry Service
When you choose your DNA analysis type and pay for it online, 23andMe begins preparing the shipment of that kit. You get to choose your kit’s shipping speed when you checkout on the website. Typically, orders ship via standard shipping with USPS. They can, however, be upgraded to express shipping for an additional fee that gets your kit to your door faster. Shipping charges depend on your purchase and how many kits you’re being sent, so do expect to pay a fee of some kind. No matter which shipping speed you choose, the typical turnaround time for a 23andMe order is one to two business days. The company tries to get your kit to you as fast as possible, as the longer waiting period occurs when your sample reaches the lab. When you’ve collected your saliva sample, 23andMe has already provided the return shipping labels (prepaid, of course) to make everything easier and as effortless possible.
A DNA testing service is, of course, an odd thing to purchase online. However, that doesn’t mean that it behaves any differently than a clothing order or a tech purchase via the internet. Before ordering, though, 23andMe tries to prepare customers for any problems that could arise. First, it’s crucial that you have computer and internet access to use the company’s service. DNA reports and the information you’ve ordered are all made available online, which means you can only view them with internet access. You do have the option to cancel an order before the fulfillment process begins, which will void your purchase and your payment so you keep your funds. However, you have only 60 minutes to make this happen. Should you need a refund for any given reason, 23andMe provides a 30-day period after the date of placing an order to request a refund. In order to receive a refund, you need to prove to the company that you have yet to ship your saliva sample to the lab for testing. Once this is confirmed, your refund will be granted.
The most readily available source of helpful information when it comes to 23andMe is the company’s customer care page. There, 23andMe has provided shoppers and users with pre-answered questions. Learn every single step of the DNA sampling, testing, and result processes. Everything, from the 23 and Me process to the speed with which you’ll receive your results, is carefully laid out. You can skip the effort involved with reaching out to customer service. Do you have a question or problem that the customer care page can’t solve? You can reach out to the 23 and Me customer service team via phone or email. Give 1-800-239-5230 a call between the hours of 3 AM and 5 PM (PST) on business days, Mondays through Fridays. Or, fill out the online email form, and you’ll get an online reply within just a few hours or a few days.
How do I redeem a 23andMe promo code?
First, go to the 23andMe website or app. Add item(s) to your 23andMe cart, then click on checkout. Look for the promo code, coupon code, or discount code field on the checkout page. Enter the 23andMe promo code into that field, then hit the apply button and check your savings.
Why didn’t my 23andMe promo code work?
There are several potential cases where a promo code may not work at 23andMe:
- It might not be valid without reaching a minimum dollar amount.
- It might not be valid for specific items in your 23andMe shopping cart.
- It might only be valid for first-time 23andMe customers.
- It might be past its expiration date.*
If a 23andMe promo code doesn’t work at checkout, try another one if more are listed. Alternatively, you can try these promo code hacks to see if one of them works. You can also try abandoning your cart (while you’re logged in) to see if 23andMe sends you an email with a coupon code as an incentive to complete your order.
There are also a few more tricks to troubleshoot promo codes that don’t work.
*At Dealhack, we do our best to share active promo codes, but there are some cases where codes can slip through the cracks.
Can I use a 23andMe promo code after I place my order?
If you forgot to apply your discount code at checkout, contact 23andMe support and they might be able to process a credit or refund if the promo code is applicable to your order.
How does Dealhack source 23andMe promo codes?
Dealhack acquires coupons and codes for the stores featured on our website through various methods. These consist of:
- Establishing direct relationships with stores through affiliate partnerships, where we receive their offers either via email or through an API,
- Subscribing to email newsletters,
- Receiving deal suggestions from our users,
- Monitoring social media.
Learn more about our editorial process.
How do I share a 23andMe promo code?
To submit a 23andMe promo code, email [email protected] with “23andMe Promo Code” in the subject field. Be sure to include the code, a description of the offer, any exclusions, and the expiration date.
Are there 23andMe promo codes on reddit?
It’s common to find Reddit users sharing promo codes on the platform. To search, head to Reddit, use the search bar at the top, and type in “23andMe + promo code”.
This method can also work on Facebook, Quora, and TikTok.
Pro tip: Join popular subreddits like r/coupons, r/deals, r/dealsreddit, and r/frugal to have discounts from these subreddits appear in your personal feed.
Do 23andMe promo codes expire?
Yes, most 23andMe discount codes have an expiration date, which is listed below the code when we can confirm it. If you encounter a code that doesn’t work at 23andMe, please hit the thumbs-down button, and our team will receive a notification to test it again and update this page if necessary.
How to use a promo code (step-by-step guide):
Understand Your Past and Your Future with DNA Testing
You might think you know everything there is to know when it comes to your family history. 23andMe knows that this isn’t always the case. This innovative company is working to help individuals better understand their backgrounds. With a mission statement that shows customers that 23andMe wants to “help people access, understand and benefit from the human genome,” it’s clear this unique company wants to use your DNA in new ways.
23andMe helps you understand how your DNA connects you to ancestors around the world. They offer you percentage breakdowns by region. They also offer paternal and maternal backgrounds as well as potential health concerns. The company even allows you to search for long-lost or distant relatives. If it’s in your DNA, you can track it with 23andMe. With a database of more than one million genotyped customers, 23andMe can connect you in new ways.
It’s All in Your Spit
If you’d like to map out your entire family history, all it takes with 23andMe is a spit sample. 23andMe provides customers with a saliva collection kit. This kit arrives within a week of ordering. Customers just need to follow the instructions included and send them back for testing at the lab. Customers have two options for DNA testing. Select either the Ancestry Service or the Health + Ancestry Service. The first option breaks down customers’ global ancestry. This allows connecting with DNA relatives and seeing 500 years of ancestral history. It also provides a breakdown of your biological parents’ contributions to you.
If you decide to choose to purchase the Health + Ancestry Service, you get an even more in-depth look into your genetic history. You’ll get more than 65 different reports on what’s hiding in your DNA. You can find out if you’re a carrier of different inherited diseases and conditions. Discover reports that suggest how your DNA affects your diet and body. Plus, find out your likelihood of carrying characteristics of hair color, tastes, and more. Even find physical features in your background like facial characteristics.
Learn More About 23andMe on Social Media
The best way to discover if 23andMe is the perfect fit for you and your DNA needs is to follow the company on social media. As a relatively new company, 23andMe is active on a few different channels. Find them on Facebook, Twitter, YouTube, and LinkedIn. Facebook features articles from the company blog that focus on everything from health and aging to genetic updates. Additionally, you’ll spot videos promoting the success of the product. View reunited families and individuals finding out where they’re from. You’ll also see posts with images that have facts about ancestry to educate all fans of the company.
Twitter is a bit different. There, you’ll see 23andMe share some of the same posts as on Facebook. On YouTube, you can check out tons of videos featuring individual and family stories. Find a research playlist devoted to teaching customers about the company’s research.