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1StopLighting Shipping Policy

1StopLighting ships anywhere in the US, including Hawaii and Alaska. They also ship to Canada. Shipping costs and delivery times vary depending on the size of your order, your location, and the shipping option you select during checkout. You can keep track of your order by checking the Order Status page on their website. Orders over a certain amount may qualify for free ground shipping.

1StopLighting Return Policy

If for any reason you are not completely happy with an item you ordered from 1StopLighting, you can send it back within 30 days of receipt. All returned items must be in brand new condition and must include all accessories and packaging materials. To start the return process, file a request by logging in to your account and clicking on the My Orders link. 1StopLighting will send you detailed return instructions via email. If your order qualifies for free returns, they will also send you a prepaid shipping label that you can use to send your item back. Please note that shipping and handling fees are non-refundable.

1StopLighting Contact Information

If you require further assistance, you can reach 1StopLighting by calling 866-203-5392. Their customer service representatives are available Monday through Friday, 5:00 am to 6:00 pm PST. You can also send them an email.